PRIVACY POLICY


1. Introduction

Your privacy is important to us. This Privacy Policy explains how Gondeshwar Bakery collects, uses, stores, and protects your information when you interact with our bakery services, website, or communication channels.
We are committed to maintaining transparency and compliance with Indian data protection principles and applicable guidelines issued by Meta and telecom authorities for potential digital messaging.


2. Information We Collect

We may collect the following information:

a) User Information

Name, phone number, email address, and delivery address provided while placing an order or inquiry.

b) Device Information

When using our digital platforms (website or social pages), we may automatically collect device details such as IP address, browser type, and operating system for security and analytics.

c) Cookies

If our website uses cookies, they will only collect non-personal data for performance enhancement.

d) Message Data

Currently, Gondeshwar Bakery does not process WhatsApp or RCS message data. In the future, if these integrations are activated, message content will only include transactional details like order confirmations or service updates, never sensitive personal data.


3. Purpose of Data Collection

We collect and use your information to:

  • Process and deliver bakery orders.
  • Communicate regarding order status or customer support.
  • Send occasional promotional offers (with your consent).
  • Improve our product and service quality.
  • Maintain safety and prevent fraud.

4. Consent for WhatsApp & RCS Data Processing

At present, Gondeshwar Bakery does not use WhatsApp Business API or RCS Messaging.
If introduced in the future, we will seek explicit consent from users before sending any message or storing related data, as per Meta’s and telecom operators’ compliance requirements.


5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Performance of Contract: to fulfill orders and deliver goods.
  • Consent: for promotional or marketing communications.
  • Legal Obligation: to comply with taxation or accounting laws.

6. How We Use Collected Data

Your data is used for:

  • Managing orders and payments.
  • Providing updates on bakery products.
  • Responding to inquiries.
  • Enhancing user experience on our digital platforms.
    We never sell or rent your data to any third party.

7. Data Retention & Deletion

Gondeshwar Bakery retains user data only as long as necessary for business and legal compliance purposes.
Upon request, we will delete your information from our systems within a reasonable timeframe unless retention is required by law.


8. Data Sharing with Third Parties

We may share limited information with:

  • Payment processors or delivery partners (if applicable).
  • Email or SMS service providers for communication.
  • Meta or telecom operators (only if future WhatsApp/RCS integration is used).
    All third parties are bound by confidentiality and data protection agreements.

9. Security Measures & Encryption

We employ reasonable technical and organizational safeguards, such as encrypted databases, limited access controls, and secure payment methods, to protect your information against unauthorized access or misuse.


10. Cookies & Tracking Technologies

Our website may use cookies for analytics and user experience improvement. Users can disable cookies in browser settings, though some site features may not function optimally.


11. Data Transfer & Storage (India-based)

All collected data is processed and stored within India. We do not transfer user data to other countries. Future integrations with Meta or telecom partners will comply with Indian data localization norms.


12. User Rights

You have the right to:

  • Access your personal data held by us.
  • Request corrections or updates.
  • Request deletion of your information.
  • Withdraw consent for promotional communication.
    Requests can be sent to kuldharan1010@gmail.com and will be processed per Indian IT (Reasonable Security Practices and Procedures) Rules, 2011.

13. Policy for Children

Our products are suitable for all age groups, but we do not knowingly collect data from individuals under 18 without guardian consent. Parents can request deletion of any such data.


14. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted publicly with a revised “Last Updated” date. Users are encouraged to review it regularly.


15. Governing Law

This Privacy Policy is governed by the laws of India, including provisions under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Any disputes will be subject to the jurisdiction of Nashik, Maharashtra.


16. Contact Information

For privacy concerns or requests, contact:
Gondeshwar Bakery
📍 Plot No. 1058/1/A, Varandal Mala, Sinnar, Nashik – 422103, Maharashtra, India
📧 kuldharan1010@gmail.com
📞 +91 7720084005

An assortment of various types of bread and pastries arranged on a dark surface. The selection includes a braided loaf sprinkled with seeds, a couple of flaky croissants, a rustic round bread, and several long baguettes. There are also smaller baked goods such as muffins and slices of dark, nutty bread. Some flour is scattered around, adding to the artisanal look.